Refund Policy – Spotit Mobile Platform

Eligibility for Refunds

At Spotit, we strive to provide a seamless booking experience for automobile services. Refunds are offered under the following conditions:

Service Not Provided:

• If the booked service was not delivered due to an issue from our service provider’s side and if the payment was completed through spotit.
• Incorrect Charges: If you were incorrectly charged due to a system or billing error.

Cancellation by Provider:

If the service provider cancels the booking and no alternative provider is available and if the payment was completed through spotit.

Non-Refundable Scenarios

Refunds will not be issued in the following cases:

1) Change of Mind: If you decide not to use the service after booking confirmation

2) Late Cancellations: If the booking is canceled less than 2 hours before the scheduled time.

3) Dissatisfaction Without Justification: If the service was provided as per standards but did not meet personal preferences.

4) Incorrect Information: If incorrect details were provided by the user during booking.

Refund Process

1) To request a refund, contact our customer support at support@mywetechnologies.com or connect 9072489489 within 24 hours of service completion or cancellation.

2) Refund requests will be reviewed within 14 business days and processed accordingly.

3) Approved refunds will be credited back to the original payment method within 30 working days.

Cancellations & Modifications

1) Users can cancel or modify bookings via the Spotit app before the service begins.

2) Cancellation fees may apply based on the time of cancellation.

3) In cases where rescheduling is possible, we encourage users to opt for modifications instead of cancellations.

Contact Us

If you have any questions regarding our refund policy, feel free to reach out at:

support@mywetechnologies.com

9072489489